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Women are Chosen Ministry & Christian Counseling

Welcome Statement

Welcome to Women are Chosen Ministry & Christian Counseling. Before participating in our services, please review our terms and conditions carefully.

1. Service Agreement

Our Ministry Provides:

Biblical-based counseling and spiritual guidance focused on women’s

spiritual growth and healing

Group ministry sessions and workshops designed for women’s specific needs

Online educational resources rooted in Christian principles

Prayer support and spiritual mentoring through a feminine lens

Crisis intervention services (as available) with a trauma-informed, faith-based approach

2. Confidentiality Policy

We commit to:

Maintaining strict confidentiality of all client information

Secure storage of client records in accordance with professional standards

Professional discretion in group settings to protect all participants

Exceptions to confidentiality:

Mandated reporting of abuse or harm as required by law

Immediate danger to self or others requiring intervention

Court-ordered disclosure of information

Written client permission for information release

3. Session Guidelines

Online Sessions:

Punctual attendance required for all scheduled appointments

24-hour cancellation notice required via phone or email

Stable internet connection required for virtual sessions

Private, quiet location recommended for confidentiality

Recording sessions is strictly prohibited without explicit written consent

Group Sessions:

Mutual respect required among all participants

Confidentiality agreement mandatory for all group members

No sharing of other members’ personal information outside the group

Active participation encouraged while respecting personal boundaries

Payment required prior to session commencement

Accepted payment methods: [List your preferred methods]

24-hour cancellation policy or full fee will be charged

No refunds provided for missed sessions

Package payments are non-refundable but transferable within 90 days of purchase

5. Communication Guidelines

Response time within 24-48 business hours for non-emergency matters

Emergency contacts provided for crisis situations

Professional boundaries maintained in all forms of communication

Social media interaction guidelines to protect privacy and maintain appropriate relationships

6. Client Rights & Responsibilities

Rights:

Respectful, non-discriminatory treatment in all interactions

Professional, Biblical-based guidance aligned with Christian principles

Confidentiality within legal and ethical limits

Access to personal records upon written request

Freedom to terminate services at any time

Responsibilities:

Honest communication about needs and concerns

Respectful behavior toward staff and other clients

Timely notification of schedule changes (minimum 24 hours)

Adherence to established payment policies

Active participation in the counseling process

7. Spiritual Focus Statement

While we provide Christian counseling, we respect each individual’s spiritual journey. Our services are based on Biblical principles and incorporate prayer and scripture when appropriate and desired by the client.

8. Disclaimer

Our services are faith-based counseling and ministry support, not licensed mental health treatment. We maintain a network of licensed professionals and will provide referrals when needs extend beyond our scope of practice.

9. Crisis Protocol

Emergency contact numbers provided during first session

Clear guidelines for accessing after-hours support

Established referral process for crisis situations

Local emergency resources listed and regularly updated

Protocol for immediate danger situations

10. Social Media Policy

Professional boundaries maintained across all platforms

Privacy settings recommendations for client protection

Group participation guidelines for online communities

Content sharing protocols to maintain confidentiality

Clear distinction between personal and professional interactions

11. Acknowledgment

By participating in our services, clients acknowledge understanding and acceptance of these terms and conditions. We reserve the right to update these terms as needed, with notice provided to active clients.

1. Biggest Website Challenge:

"Navigation and User Experience is currently my primary challenge. As a Christian counseling ministry, I need to ensure women can easily find and access:

- Counseling services information

- Booking options

- Spiritual resources

- Ministry events/groups

I want to create a more intuitive journey for women seeking support."

2. Website Loading Performance:

"The website loads adequately on desktop but could be optimized for mobile users, who are often women seeking counseling resources during difficult moments. I recognize the importance of quick, reliable access across all devices."

3. Call-to-Action Clarity:

"While I have basic call-to-action elements, they could be more strategically placed. Priority Call To Action as needed for:

- Schedule a counseling session

- Join prayer groups

- Access spiritual resources

- Sign up for ministry updates"